Our Clients > Testimonials

Customer Testimonials

The following customer testimonials are just a few examples of the great reviews we often recieve from our happy clients. At Innovise Software we pride ourselves on building strong relationships with all of our clients, by offering around the clock support and consistent product developments. The following sample of testimonials demonstrate the appreciation that is often shown by our clients, across all of our core products:

 

 

“The fact that we no longer ned to rely on a paper-based auditing system saves us a huge amount of time and money when you consider the cost of employing staff to resource such an activity."
 
"The simplicity of the servicetrac technology and the ease in which it has been implemented has made it an effortless transition for our staff - which in turn makes it an immediately beneficial tool for us.”

IT Director, ISS UK

"Servicetrac Audit has given us a flexible system that can be used for any combination of generic or specific auditing requirements.”

 Director, ISS UK 

"The software was easy to install and the hardware likewise. The detailed reports and convenience of data collection is a prime factor for Alpha Plus now endorsing the PES Guard Tour system as the definitive guard tour system for all our assignments."

Managing Director, Alpha Plus Security Ltd

“The Managed Service provided by Innovise for TimeGate and Servicetrac has allowed us to drive efficiency levels and increase operational capacity. TimeGate has proven to be an asset, adding considerable value to our services."

Managing Director, Cardinal Security

"Ultimately through the Servicetrac Audit system we are now able to both set and work towards meeting targets which will further improve the environment within the hospital. We are now accountable for what we do which ensures that the highest standards are constantly applied.”

United Lincolnshire Hospitals

"Innovise have been a valuable partner in the development of our logistics planning strategy. We have benefited from the integration of TimeGate into our SAP platform and the streamlining of processes provided by Business Analyst."

Commercial Director, OCS Resolution

“TimeGate has greatly enhanced our customer service capabilities. We now have an integrated core workforce management system... The management information is fantastic – we are now able to deal with potential staffing issues months before they even become a problem."

NCC Manager, G4S Ireland 

"We installed TimeGate in 2002 and have never looked back. Working with Innovise to break new ground and develop new ideas, we have seen major benefits. We work closely with Innovise to identify, develop and implement effective solutions."

Managing Director, Shield Guarding, SEA Winner, Best Guarding Company 2009

 

“We have forged a close working relationship with Innovise on TimeGate on a number of projects since its introduction and have benefited from their expertise.”

Finance Director, First Security  

“We have always worked extremely hard to ensure that our client’s needs are met, but the manual procedures that we used in the past meant that we were having to work infinitely harder in order to complete activities that are now being done more effectively and accurately by the TimeGate solution.”

Managing Director of Britsafe Security 

"Our reputation is built on client trust and commitment to service and is one that is very important to us. Understanding Innovise's similar values and esteem in the security industry, we have no doubt that our service can only be bettered through our partnership with Innovise. As such, we look forward to working together well into the future."

Director, Eurotech   

 

"At Noonan we pride ourselves on class leading service. We also believe in the power of technology. DataBoost provides us with the tools of auditing our service and ensuring total client satisfaction. Easy to use, affordable and quick to deploy, it helps us lead the way in Facilities Management"

Toman MacGinley, Chief Information Officer, Noonan

"PASS has reduced our centralised vetting workforce by one third and has simplified the BS7858 process. We are now working with PASS to simplify our licensing process and make it just as efficient."

Business Services Director, Legion Security PLC

 

"With Portertrac Pro we have a more streamlined way of working, a better response time and more mobile workforce. This provides a better service for patients and an improved way of working for staff."

Portering Manager, UHW 

“The hand held devices supplied with this new system mean that we are no longer tied to a central control room. Porters are now strategically located around the hospital to allow us to respond to a request for help in minimal time. Portertrac allows us to offer a faster more efficient service to the patients and staff at the hospital.”

Lincoln County Hospital 

"Our porters are now based strategically around the hospital, rather than being confined to a room that may be a long way from where the assistance is needed. This results in a much quicker response time. Further to the Portertrac system being introduced, we now have a more streamlined and effective way of working.”
 
University Hospital of Wales

"Using Maximiser has revolutionised how we audit against standards, and done away with paper all together. This has removed the delay of re-keying the data and allowed us to see our performance instantly. Using Maximiser has also reduced the overall time it takes to complete audits, thus leaving us more time to do more."

Assistant Contracts Manager, Hull City Council Catering Department  

“crm4fm has been developed specifically for use by FM companies and therefore was more relevant to our business. Our team also really appreciated the familiarity of the Microsoft interface which helped us overcome early challenges to user adoption while decreasing overall training time.”

Jason Trigg, CEO, Cardinal Group  

"crm4fm has enabled us to be more focused and proactive as a business. Allowing us to plan well in advance, our sales and marketing functions are working at their best and as a result, we are seeing the benefits."

Leading FM company