Software - Portertrac

Portertrac

portertrac porter service management software is 'the' market leading solution in portering and passenger movement helpdesks. Designed with busy, high pressure Hospital and Airport environments in mind, Portertrac enables swift recognition, allocation and management of portering tasks. portertrac also has PDA based job management for absolute simplicity within the operation.

Key Benefits

Customers using Portertrac porter service management software have delivered some significant business gains, including:

  • increased porter utilisation rates between 25 and 35%
  • ability to allow nursing staff to focus on patient care - saving approximately 250 hours/ month for a site with a porter load of 6,000 requests/month
  • reduced help-desk staff effort to capture, collate and record task performance
  • automatic audit trail of performance   
  • increased service levels and customer satisfaction.

In today's very busy and highly targeted Hospital and Airport service provision, fast and accurate technology, not only to get the task done, but in the analysis of Service Level performance is absolutely paramount. Portertrac porter service management software from Innovise has the highest level of compliance compatibility and has been honed in real world use to ensure the highest level of operational efficiency.

 

A better portering solution

Portertrac  has integrated Phone, Radio and VOIP feature sets with the following companies:

 

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