Clockin.com

Our Clockin.com auto call logger service will allow your staff to book on to their shift; make check calls and book off shift. The employee dials a local rate number and enters their unique PIN number that has been assigned to them as well as the site ID or SIN (Site Identification Number). This is all done without the intervention of control room staff.

At a central location, the Call Monitor Screen monitors and records all the guards On calls Off calls and Check Calls that have been scheduled in that for that period. The screen indicates to the operator when a call is due or overdue by our unique colour coding system (red/amber/green). This ensures that management are quickly made aware when/if an employee fails to clock in/out. If the call is overdue an audible beep is heard and the operator can instantly view site information and employee data and take the necessary action. The advantage this brings is the operator can be proactive and find a replacement if needed, before the client has noticed the employee (e.g. Guard, Cleaner)  is missing from his site. Any change the Controller makes to the scheduled duties is recorded for Arbitration purposes.

Also in this area is a comprehensive Incident Management System and some simple wizards that speed up many control room processes. Your control room will have a real time view of activity in your business and provide continuous monitoring of service delivery. In the event of a shortfall, you will be in a position to escalate the issue rapidly.

The benefits of Clockin.com over Timelink are:

Clockin.com has all of the same benefits as our TimeLink system such as the abilty to be able to read 75% of blocked CLIDs. This means that even if an employee calls in from their personal phone their location is clear to all those who manage the Time and Attendance data. This ensures no more calls from staff at home or on the way into work whilst they are running late. Clockin.com also provides the additional benefits:

If your internet connection fails, our servers will carry on taking the calls and when it is restored ,the stored time and attendance data will be sent immediately, saving any loss of data.

The data is backed up every night again assuring no loss of data.

It saves the cost of your 4 x dedicated Timelink lines each month and the cost of replacing costly servers every so often.

It saves space currently taken up by servers/hardware