Using Servicetrac, management teams will benefit from clear, unequivocal feedback about the services that the organisation is delivering.
Once an audit has been completed, performance information is shared on the operatives device, and is submitted immediately to Servicetrac. This means all relevant parties can view and interpret the same information instantly, enabling them to identify patterns, trends and key performance information for more informed decision making.
Servicetrac is proven to reduce risk and improve compliance within contracts. This in turn drives up customer satisfaction, employee engagement and overall productivity.
By agreeing clear goals, targets and expectations, our clients share consistent, informative and measurable business intelligence with their customers. Using easy-to-understand dashboards, graphical representations and evidence based reports, Servicetrac is used to control service delivery and maintain high contract performance.